FAQs

EBOOK TROUBLESHOOTING:

MY PDF ISN'T WORKING PROPERLY

For the PDF files you will need the latest version of Adobe Reader, which you can find here: https://get.adobe.com/reader/ Before you download and install, be sure to uncheck all the boxes that offer you extra stuff. 

THE VIDEO LINKS DON'T WORK

Make sure you are connected to the internet. The links to the videos will only play on your computer or tablet with an Internet connection. If you would like to download the videos (for offline viewing) there is instruction on how to do this in the "About this Ebook" chapter of your ebook.

WHY IS THE FORMATTING OF THE EPUB LOOK STRANGE?

Try finding a setting in your EPUB reader that allows you to access the css file for the product you are trying to read. This will set your text fonts and formatting to the way we designed it. You can still adjust the size of the font and reading formats (eg. one page/two page view, etc) that you prefer.  

CAN I READ THE EBOOK ON MY PHONE?

The Ebooks are created in both PDF and EPUB files and are optimized for tablets and desktop computers. There is just way too much information (detailed photos, videos) to be easily accessed on your phone.  

Still having issues? Contact US for more help.